As an importer, we also take care of arranging maintenance for the devices we sell. So please contact us when the measuring device you purchased from us needs maintenance.

We are the only authorized importer of the Austrian RIEGL Laser Measurement System in Finland, Estonia and Sweden. Therefore, please contact us in case of problems and if you wish to send your scanner for scheduled maintenance. The instruction manual that comes with each device contains a recommendation for the maintenance interval for that model, and in many models, a notification when the maintenance interval is reached also appears on the scanner's screen.

In case of problems, many faults can usually be determined and repaired remotely. You can also send the scanner to us if you want us to carry out the repairs. If the scanner is physically damaged or an internal component has broken down, repairs are always carried out by the manufacturer in Austria. This is because the scanner must be recalibrated after the repair. During the repair, the faulty parts are replaced, the scanner is calibrated on indoor and outdoor calibration fields and tested in a pressure chamber at different temperatures. For systems using laser scanning from an aircraft/drone, a system calibration must also be carried out on a moving aircraft.

RIEGL strives to manufacture its scanners so robust that they do not require frequent maintenance or calibration. Based on our experience since 2008, the internal calibration of the devices lasts a long time under normal use. The internal calibration of the devices is only performed at the factory, so no separate field calibrations are required.